Terms of Service

Last updated: September 15, 2026

1. The service

Nullwire provides a WireGuard-based VPN service. You register an account, subscribe, and add devices that connect to our VPN nodes. See our Privacy Policy for what data we do and don't collect.

2. Accounts

You must provide an accurate email address to register. You're responsible for keeping your account credentials secure and for all activity under your account. One person or entity per account.

3. Billing and subscriptions

• New subscribers get a 14-day free trial. If you don't cancel before it ends, your card will be charged automatically for the first billing period.
• Subscriptions renew automatically each billing period until canceled.
• You can cancel anytime from your Billing page — cancellation takes effect at the end of your current billing period; you keep access until then.
• Refunds: all charges are final. We don't offer refunds for partial billing periods or unused time. If you cancel, you keep access until the end of your current billing period, but you won't be charged again after that.
• Payments are processed by Stripe. We never see or store your full card details.

4. Acceptable use

You agree not to use Nullwire to:

• Violate any applicable law
• Distribute malware, conduct network attacks, or attempt unauthorized access to other systems
• Send spam or unsolicited bulk communications
• Infringe on others' intellectual property rights
• Exploit, harm, or attempt to harm minors in any way

Because of how this service is built, we don't monitor or log your connections or traffic — we generally have no visibility into what you do with the service. That doesn't change your obligation to follow these terms, and it doesn't shield illegal activity from law enforcement acting through other lawful means.

5. Abuse reports

If we receive a legitimate abuse complaint about traffic from our network (e.g. an attack, spam, or copyright complaint), we may need to act on it — for example, by working with the relevant node's infrastructure provider or, where necessary, suspending the specific account or device involved. Because we don't keep connection or traffic logs, we generally cannot identify which of our users was responsible for a specific past event; we can only act going forward, on new information.

6. Service availability

We do our best to keep the service reliably available, but we don't guarantee uptime, and the service is provided "as is" without warranties of any kind. VPN connectivity depends on factors outside our control, including your own network and the networks the service routes through.

7. Termination

You can delete your account at any time from the Billing page, which immediately revokes all your devices. We may suspend or terminate accounts that violate these terms, including the acceptable use section above.

8. Limitation of liability

To the maximum extent permitted by law, Nullwire is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the service, including lost profits or lost data, even if we've been advised of the possibility of such damages. Nullwire's total liability arising from or related to these Terms or your use of the service — whether in contract, tort, or otherwise — will not exceed the total amount you paid us in the 12 months before the claim arose. Some jurisdictions don't allow the exclusion of certain warranties or the limitation of certain damages, so some of the above limitations may not apply to you.

9. Changes to these terms

If we make material changes, we'll update the date at the top of this page. Continued use of the service after changes means you accept the updated terms.

10. Governing law and dispute resolution

These Terms are governed by the laws of the State of Georgia, USA, without regard to its conflict of law principles.

Arbitration agreement. Except as set out below, you and Nullwire agree that any dispute arising from these Terms or your use of the service will be resolved through binding, individual arbitration rather than in court, administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration will take place in Baldwin County, Georgia, or another location we mutually agree to, or by videoconference or phone if the arbitrator permits. Either party may instead bring an individual claim in small claims court if it qualifies.

No class actions. YOU AND NULLWIRE EACH AGREE THAT ANY DISPUTE WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND NOT AS PART OF A CLASS ARBITRATION. Both parties also waive any right to a jury trial.

Opting out. You can opt out of this arbitration agreement by emailing support@nullwire.app within 30 days of first agreeing to these Terms, stating that you want to opt out of arbitration. Opting out doesn't affect any other part of these Terms.

If this arbitration agreement or the class-action waiver above is found unenforceable for a given dispute, that dispute will instead be resolved in the state or federal courts located in Baldwin County, Georgia, and you consent to the jurisdiction of those courts.

Contact

Questions about these terms: support@nullwire.app